Filing a Complaint

There are a variety of instances that may require action taken by the township. Some of these instances include poor township road conditions and violations of township ordinances.

All complaints must be made in writing. The township cannot take action on a complaint that is not in writing because in the event the issue goes to court, documentation of the complaint is required to back up the case. We also require written complaints in order for the correct parties to reach out for additional information if needed.

A complainant and submitted forms are protected under the Right-to-Know Law exemptions under Section 708.17, which states:

“A record of an agency relating to a noncriminal investigation, including:
(i) Complaints submitted to an agency.
(ii) Investigative materials, notes, correspondence and reports.
(iii) A record that includes the identity of a confidential source, including individuals subject to the act of December 12, 1986 (P.L.1559, No.169), known as the Whistleblower Law.”

Therefore, Greene Township will NOT give your name, phone #, or other information to another resident pertaining to this form. The only time your name would be released would be if you were needed to testify in court.

What is Ordinance Enforcement?

The township has ordinances governing the use of private property in order to maintain the health, safety and welfare of the citizens. These ordinances contain definitions, outline the duties of citizens, and explain the penalties for violation.

Click here to view the township ordinances.

Who is in Charge of Enforcement?

The roadmaster is in charge of township road issues. The board of supervisors has appointed a Code Enforcement Officer to investigate and enforce violations of township ordinances.

How is a Complaint Filed?

Complaints must be provided in writing. A Request for Action form can be found here:

Complaints will not be accepted verbally. All complaints must be in writing and the form must be filled out completely.

What Happens Once I’ve Filed a Written Complaint?

Once the township receives a written complaint, it is given to the appropriate party (road complaints given to the roadmaster, ordinance violation complaints given to the code enforcement officer).

Township road complaints are inspected and addressed by the roadmaster/road crew and handled in order of severity.

Ordinance violations are investigated by the code enforcement officer and the board of supervisors. If a violation is confirmed, a letter of violation is sent to the property owner. The violation is monitored and if no action is taken after three (3) notice of violation letters are sent, the situation is then pursued though the court system.

Resolutions can take weeks or months, depending on complexity and legal ramifications involved.

What Should I Do if I Receive a Notice of Violation Letter?

If you receive a notice of violation letter from the township, please read the full ordinance that is referred to in the letter and comply with the requirements to remedy the violation as quickly as possible. If you have questions regarding the violation and/or ordinance, please contact the code enforcement officer (contact information located at the bottom of the letter).

Greentown – Which Township Am I In?

Greentown, Pennsylvania is a village located in the northeastern part of the state. However, it is not confined just to Greene Township. The southern part of the village is located in Greene Township, but the northern part of the village is located in Palmyra Township. Both townships are located in Pike County.

Geography of Greene Township

According to the United States Census Bureau, the township has a total area of 62.1 square miles (161 km2), of which, 59.9 square miles (155 km2) of it is land and 2.2 square miles (5.7 km2) of it (3.54%) is water.


Villages in Greene Township

Greene Township consists of the following villages:

  • Greentown
  • Hemlock Grove
  • La Anna
  • Ledgedale
  • Panther
  • Roemerville

To find which township a property is located in, you can search on Pike County’s GIS Map.

Another place where you can find which township you are located in is on your tax bill.

So what does it matter which township your Greentown address is in? Well, each township has different officials, ordinances, budget and code enforcement. For example, Greene Township does not have a zoning ordinance, whereas Palmyra Township does. This means that based on where your physical property falls within township lines, you may or may not have commercial versus residential restrictions.

Burn Ban Information

Township burn bans are requested by the Fire Chief and put into effect by the Township Supervisors. Red “Burn Ban in Effect” signs will be posted at each township line, it will be announced on the Township’s Facebook page, and it will be posted on the slider on the home page of the website.

There is no time limit restrictions for Township burn bans. The Board of Supervisors can apply and lift the ban at their discretion.

When a burn ban is lifted, the signs will be removed from the township lines and it will be posted in the same locations mentioned above.

It is the responsibility of any resident planning to burn to check with their local municipality, and to inform the fire department, before they burn.

For more information as to why a burn ban may be in effect, please visit the PA Department of Conservation and Natural Resources (DCNR) website. You can then click on “Burn Bans” on the right-hand side for more detailed information. *Please note: The DCNR’s website lists county wide burn bans. Local municipalities and county offices may have additional burning restrictions or ban information. 

Please see the Township Ordinance regarding outdoor fires below.

Regulating Outdoor Fires Ordinance

Help for Renters

If you are a renter in Greene Township and are having issues with your landlord, help is available!

The Pennsylvania Supreme Court created the “Implied Warranty of Habitability” which gives renters the right to safe and sanitary home conditions.

All landlords must keep their properties in decent conditions. Small repairs, such as a leaky faucet, may not be damaging enough for action to be taken. However, you are entitled to live in a safe, healthy and sanitary home.

There are steps you can take when your home is not up to standards:

  • Notify your landlord of the problem in writing
  • Give the landlord “reasonable” time to fix the problem
  • Document evidence to help your case
  • Withhold rent
  • Repair and deduct the cost of repairs from your rent
  • Bring a lawsuit
  • Get a court order
  • Move

For more information on your rights as a renter, visit the PA Housing Finance Agency

Under additional tips, you can find a pamphlet with helpful information from the Pennsylvania Legal Aid Network

*The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter. You should not act or refrain from acting on the basis of any content included in this site without seeking legal or other professional advice.

Township Road Conditions

Since Greene Township is located in Northeastern Pennsylvania and is subject to the changing weather conditions of the area, roads often form potholes and create dust. The township road crew works diligently to fix them, starting with the worst severe and working their way to the least severe.

Here is a list of roads owned and maintained by Greene Township, Pike County, PA: Township Roads. All other roads are either owned by the Pennsylvania Department of Transportation (PennDOT) or are privately owned.


Potholes are most prevalent during the spring months when the ground frequently freezes and thaws. When water seeps under the road surface, then freezes as temperatures drop, then thaws as temperatures rise, they cause pockets in the roadway which are driven over by vehicles and broken up into potholes.

How Potholes Form


Another common road condition that is inconvenient is dust. Some township roads are dirt and gravel which can produce dusty conditions when a vehicle passes on them. In order to lessen the amount and location of dust, the road crew periodically applies calcium chloride to the road surfaces. This treatment absorbs small quantities of moisture from the atmosphere to provide extended dust control.

What you can do

Maintaining a slower speed on township roads will help combat the worsening of potholes and production of dust.

If you notice severe issues on township roads, please let us know by submitting a Request for Action Form and mail it to the township building, 198 Brink Hill Rd. Greentown, PA 18426, or email it to *Form must be filled out completely

Annual Clean Up Day 2021

Greene Township, Pike County, Pennsylvania will hold the annual Clean Up Day on Saturday, May 15, 2021 from 8:00am-2:00pm at the municipal building – 198 Brink Hill Rd., Greentown, PA 18426.

  • Masks required.
  • Cash or check accepted.
  • The township will not accept anything outside of the scheduled hours of 8am-2pm on May 15th
  • You must be a Greene Township resident. Please keep in mind that some of Greentown is in Palmyra Township. To verify you are a Greene Township resident, please check your tax bill, voter registration, or the Pike County GIS Map which can be accessed here: GIS Map. Please bring proof of residency, as you may be asked for it.
  • We cannot accept the following: hazardous materials, daily garbage, construction materials (shingles, lumber, bricks, etc.). Please check the flyer for a list of hazardous materials.


How Greene Township is Handling COVID-19

The main goal of the elected and appointed officials of Greene Township is the health and safety of our residents. In order to decrease the spread of COVID-19, the township building is closed to public entry. For information on how to conduct township business, click here.

UPDATE: 04/01/2021 – The township building is now open to the public, but we encourage conducting business via email and/or phone if possible. Permits, ordinances and other information can be found on our website:

If you do visit the township building, please wear a mask and use the provided hand sanitizer upon entering. Thank you!

Meetings are still proceeding on the first Wednesday of each month; however, they are also closed to physical attendance. In order to allow for public participation, the meetings are live streamed on the township’s Facebook page. Even if you do not have a Facebook page, you will be able to view the meeting live but you will not be able to comment. Please log in to a Facebook account to comment, or email at least 24 hours prior the meeting with any issues you would like discussed.

Pike County Help with COVID-19

For information on how Pike County residents can access vaccines, testing sites and county updates, please click here.

Other Help for Dealing with the Pandemic

Persevere PA Crisis Counseling Program (CCP) provides SAMHSA approved crisis counseling tele-health services, through the Center for Community Resources (CCR), and can be provided to people who need support related to the impacts of COVID-19. CCR provides the 24/7 Support and Referral Line that delivers the crisis counseling services.

Winter Maintenance of Township Roads

We are deep into winter and so far this one has brought lots of snow. PennDOT has great information regarding winter preparation. To read the full article, click here.

Vehicle Preparation

As outlined in a previous post, there are some things you can do to make sure your vehicle is ready if you have to travel during a storm.

  • Check that your fluid levels are full.
  • Make sure your wipers don’t streak. You may want to consider installing winter wiper blades.
  • Ensure your heater and defroster are working properly.
  • Check that your vehicle’s radio is working properly so you can receive weather and traffic reports.
  • Make sure all lights are working.
  • Check to be sure tires are properly inflated and have sufficient tread depth.
  • If you live in an area prone to heavy snow, you may want to use dedicated snow tires on your vehicle or carry a set of tire chains. At a minimum, your all-weather tires should be mud and snow rated.
  • In the case of a problem, contact a mechanic immediately.

Mailbox Preparation

Mailboxes are often damaged from plow trucks during snow storms. In order to avoid damage to your mailbox, the township recommends installing it off the road right of way, which is 16 feet from the center of the road. However, even if your mailbox is off the road right of way, the township is not responsible for repair or replacement of a damaged mailbox.

Some things you can do to avoid damage:

  • Be sure your mailbox has a strong support.
  • Use reflective tape or other material to make it easier to see during storms or during dark hours.
  • Check your box and support often, clearing snow from it and depositing the snow properly and in a manner to allow you and motorists proper sight distances (and never on the roadway).

If your mailbox is frequently damaged, consider installing a cantilevered mailbox support that will swing a mailbox out of harm’s way.

Driveway Preparation

Just as the township tries to keep up with clearing the snow from the roads, you probably try to keep the snow off your driveway. Here are some dos & don’ts for driveway snow removal:


  • Snow should be shoveled or plowed to the right side of the driveway as you are facing the intersecting roadway. By piling the snow away from the oncoming direction of the snow plows, the snow will not be pushed back onto the driveway.
  • Eliminate snow piles at the property entrance whenever possible. High accumulations of snow can obstruct the vision of motorists, posing a safety hazard.


  • Obstruct road lanes and drainage facilities with snow and ice.
  • Push snow onto roadways at any time. This creates a hazardous condition for all vehicles.
  • Snow should not be shoveled onto any roadway as this can increase the potential for crashes, and property owners can be held liable for any resulting crashes.

December 2020 Storm

We are expecting a significant storm this afternoon into tomorrow. Here are some things to keep in mind:

Preparing for driving in a winter storm
The best thing to do in a winter storm is stay off of the roads to avoid accidents and to allow plow trucks to do their job. However, some people must travel in a storm, so here are some things to do to prepare for travel in winter weather:

  • Fill up your gas tank and windshield wiper fluid
  • Put blankets and extra clothes (gloves, hats, etc.) in your vehicle
  • Put a candle and lighter in your car (here is information on how to safely heat a vehicle: click here)
  • Clean all ice and snow from your vehicle (make sure to check tailpipe)

Other tips
Here are some other things to remember during the storm:

  • Take frequent breaks while shoveling and clearing snow to avoid over-exertion
  • Wear protective clothing while outside to prevent frostbite and hypothermia
  • Never use unsafe means to heat your home, such as bringing a generator indoors. Carbon monoxide poisoning is a significant danger during a storm

FEMA has provided an excellent guide for preparing for a winter storm. You can find it here: FEMA Winter Storm Guide

Township Building CLOSED to Public Entry

UPDATE: 04/01/2021 – The township building is now open to the public, but we encourage conducting business via email and/or phone if possible. Permits, ordinances and other information can be found on our website:

If you do visit the township building, please wear a mask and use the provided hand sanitizer upon entering. Thank you!

As of 11/19/2020, the Greene Township Municipal Building, located at 198 Brink Hill Rd. Greentown, is CLOSED to public entry. The office will operate normal business hours, Monday – Thursday from 9am-2:30pm, but the doors will be locked and no one will be allowed to enter the building.

This is to ensure the safety and health of our residents and employees as the numbers of COVID-19 cases have been increasing.

To reach the secretary, please call (570) 676-9325 during the hours listed above.

The answers to many inquiries can be found on our website. Here are links to some important information:

Set Backs, Location Permits, and other building information




Thank you for your understanding!